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Terms and Conditions

1. Acceptance of Terms
By accessing and using the Lux Carioca Turismo website, the user declares that they have read, understood, and fully agree to these Terms and Conditions. If you do not agree with any part of it, it is recommended that you do not use the website or the services offered.


2. Object
This website aims to promote, mediate, and sell tourism services, including but not limited to: travel packages, tickets, accommodations, tours, transfers, and other tourism-related services.

3. User Registration and Information

3.1. To contract certain services, the user may be asked to provide personal information, undertaking to provide true, complete and up-to-date data.
3.2. The user is responsible for the confidentiality of their data and for all actions performed on their account.

4. Services and Responsibilities
4.1. Lux Carioca Turismo often acts as an intermediary between the user and tourism service providers (airlines, hotels, tour operators, etc.).
4.2. The agency is not responsible for failures, delays, cancellations or changes caused directly by third parties, force majeure or acts of God.
4.3. Information regarding prices, availability, and service conditions is subject to change without notice.

5. Payments
5.1. Prices and payment methods will be provided at the time of booking.
5.2. Confirmation of the reservation or service will be conditional upon approval of payment.
5.3. Any additional fees, taxes, or charges may be passed on to the user, as previously informed.

6. Cancellations, Changes and Refunds
6.1. Cancellations and changes will be subject to the specific rules of each supplier and the policies informed at the time of purchase.
6.2. Refunds, when applicable, will follow the terms and conditions established by the service provider and by current legislation.

7. User Obligations

The user agrees to:

Use the site in a lawful and ethical manner;
Do not violate the rights of third parties or the agency;
Respect laws, regulations, and standards applicable to tourism, immigration, and health.

8. Intellectual Property

All website content, including text, images, logos, trademarks, and layout, is the property of Lux Carioca Turismo or its licensors, and reproduction without prior authorization is prohibited.

9. Data Protection

The personal data collected will be processed in accordance with Lux Carioca Turismo's Privacy Policy, in compliance with applicable data protection legislation.

10. Limitation of Liability

Lux Carioca Turismo is not responsible for:

Indirect damages or lost profits;

Problems arising from incorrect information provided by the user;

Events beyond their control, such as strikes, natural disasters, pandemics, or government decisions.

11. Changes to the Terms

The agency reserves the right to change these Terms and Conditions at any time. Changes will take effect upon their publication on the website.

12. Applicable Law and Jurisdiction

These Terms are governed by the laws of the Federative Republic of Brazil. The exclusive jurisdiction of the courts of the city of Rio de Janeiro-RJ is hereby chosen, with the express waiver of any other jurisdiction, however privileged it may be.

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